Support and Services to Members

The members of the Association's Committee and its Secretariat are all volunteers for the services they render to members. They provide access to a number of important services for International Civil Service retirees, such as

rapid and correct information on changes in pension and health insurance  rules and regulations, and on other matters of concern to pensioners, through the AAFI-AFICS Bulletin, with five issues a year;

advisory services on pensions and the adjustment system, taxation, choice of country of residence and problems that pensioners may encounter;

representation by experienced colleagues who will defend and promote pension and health insurance rights, as well as other interests vis-à-vis international and national bodies;

social counseling by a Social Welfare Officer on retirement homes, domestic care and nursing facilities and any question on which pensioners may require personal assistance and guidance;

solidarity fund for providing aid to retirees requiring temporary urgent assistance;

social activities organized by the Association in Geneva for its members: three lunch meetings during the year and group travel of cultural interest.

The Permanence / Hotline

Every Wednesday morning between 9:30 and 12:30 the AAFI-AFICS office in Room A-265 at the Palais des Nations, Geneva, is staffed by a volunteer, who receives visitors and answers telephone calls on Geneva telephone +41 (22) 917-3330. In addition to that usual permanence, you may find a Committee member every day from 10 AM to 12 AM who is charged to answer to current demands.

The Permanence/Hotline volunteer provides replies to questions regarding the Association and its activities, UN Pensions, Health Insurance, Income Tax, Swiss AVS, Lump Sum options, and other questions on which a member of AAFI-AFICS may be seeking information and help. In some cases the permanence volunteer may not be in a position to give an immediate reply to a question, but he or she will then either direct the caller to another Committee member or arrange to return the call after researching the question

________________________________________

Web page created 2001-09-10 / Last modified 2009-02-23
Please send your questions, comments and suggestions to us by letter,  e-mail aafi-afics@unog.ch,  or by fax +41 (22) 917-0075
Copyright © 2009 AAFI-AFICS, Geneva